Dewi, Putu Nita Cintya (2019) PERBEDAAN TINGKAT KEPUASAN PASIEN RAWAT INAP BERDASARKAN PERFORMANCE AHLI GIZI RUANGAN DI BRSUD TABANAN DAN RS WISMA PRASHANTI TABANAN. Diploma thesis, Poltekkes Denpasar.
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Text (Karya Tulis Ilmiah 2019)
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2. BAB I (PENDAHULUAN).pdf Download (212kB) | Preview |
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3. BAB II (TINJAUAN PUSTAKA).pdf Download (237kB) | Preview |
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4. BAB III (KERANGKA KONSEP).pdf Download (200kB) | Preview |
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5. BAB IV (METODE PENELITIAN).pdf Download (350kB) | Preview |
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6. BAB V (HASIL DAN PEMBAHASAN).pdf Download (466kB) | Preview |
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7. BAB VI (SIMPULAN DAN SARAN).pdf Download (199kB) | Preview |
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8. DAFTAR PUSTAKA DAN LAMPIRAN .pdf Download (1MB) | Preview |
Abstract
Kepuasan merupakan salah satu aspek penilaian terhadap mutu pelayanan kesehatan rumah sakit yang mempunyai arti penting bagi pasien dalam menentukan prilaku kesehatan berikutnya. Walaupun penilaian ini belum dapat sepenuhnya menggambarkan bermutu tidaknya pelayanan dalam bidang kesehatan,tetapi mampu menunjukan kebutuhan masyarakat akan pelayanan kesehatan. Tujuan umum dari penelitian ini untuk mengetahui perbedaan tingkat kepuasan pasien rawat inap terhadap Performnce Ahli Gizi Ruangan di BRSUD Tabanan dan RS Wisma Prashanti Tabanan. Jenis penelitian ini yang digunakan adalah jenis penelitian deskriptif dengan cross sectional. Populasi penelitian adalah semua pasien rawat inap yang mendapatkan pelayanan gizi Rumah Sakit Umum Daerah Tabanan dan Rumah Sakit Wisma Prashanti, sedangkan sampel bagian dari populasi dengan kriteria, Pasien baru yang menjalani rawat inap dan akan mendapatkan pelayanan gizi dengan makanan biasa laki – laki maupun perempuan yang berusia 18-55 tahun dan mampu diajak berkomunikasi. Pasien dalam keadaan sadar, bersedia berpartisipasi untuk menjadi subjek penelitian dalam penelitian, dan berdasarkan perhitungan rumus jumlah sampel dan penelitian ini sebanyak 94 orang. Tingkat kepuasan kepuasan pasien rawat inap terhadap performance ahli gizi di BRSUD Tabanan 101.7% sedangkan tingkat kepuasan pasien rawat inap terhadap performance ahli gizi ruangan di RS Wisma Prashanti Tabanann yaitu 102.3%. Kata Kunci : Kinerja , Kepuasan Pasien, Ahli Gizi Satisfaction is one aspect of the assessment of the quality of hospital health services that has significance for patients in determining the next health behavior. Although this assessment has not been able to fully describe the quality or failure of services in the health sector, it is able to show the community's need for health services. The general objective of this study was to determine the differences in the level of satisfaction of inpatients with Performnce Nutritionists in the Tabanan BRSUD and Wisma Prashanti Tabanan Hospital. This type of research used is a type of descriptive study with cross sectional. The study population was all inpatients who received nutritional services from the Tabanan Regional General Hospital and Wisma Prashanti Hospital, while the samples were part of the population with criteria, new patients who were hospitalized and would get nutritional services with ordinary food for men and women who aged 18-55 years and able to be invited to communicate. Patients are in a conscious state, Willing to participate to be the subject of research in research, and based on the calculation of the sample number formula and this study as many as 94 people. The level of satisfaction of inpatient satisfaction with the performance of nutritionists at Tabanan BRSUD was 101.7% while the level of satisfaction of inpatients towards room nutritionist performance at Wisma Prashanti Tabanann Hospital was 102.3%. Keyword : Performance, Patient Satisfaction, Nutritionist
| Item Type: | Thesis (Diploma) |
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| Uncontrolled Keywords: | Kata Kunci : Kinerja , Kepuasan Pasien, Ahli Gizi Keyword : Performance, Patient Satisfaction, Nutritionist |
| Subjects: | R Medicine > R Medicine (General) |
| Divisions: | Jurusan Gizi > Prodi D3 |
| Depositing User: | mrs nita cintya dewi putu |
| Date Deposited: | 16 Jun 2020 06:12 |
| Last Modified: | 16 Jun 2020 06:12 |
| URI: | http://repository.poltekkes-denpasar.ac.id/id/eprint/2753 |
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